New Attendance + Refund Policies for 2018

Attendance Policy

Over the years we have tried to manage the growing challenge and cost of people not registered in our event coming into the facility and enjoying treats and experiences meant for our participants. In 2018 we will be strictly enforcing our attendance policy:

Trek or Treat is for paid participants only. This includes children, parents, grandparents, babysitters, friends, etc. Entry into the Creepy Mile, 5KM run and indoor venue is restricted to those with an official race bib*. Entrance into the venue will be monitored by staff throughout the event from start to finish. Please do not show up on race day expecting to bring in an extra person. There will be no exceptions to this rule.

The only way to ensure that you and your family can enjoy Trek or Treat is to register them for either the Creepy Mile or 5KM event. Please note that both events sell out well ahead of race day when our cap is met. If you are not registered before registration closes, you will not be permitted to participate in the event. There is no event day registration for Trek or Treat and once the 5KM and Creepy Mile are sold out, no additional spots will be made available. We encourage those wishing to attend to register early (which also lets you take advantage of early-bird rates!).

*ALL children must be registered to attend this event, including infants. There is no cost to register children under 2 years of age.

Registration Policies for Creepy Mile & 5K

Creepy Mile teams can be a maximum of 5 people, and must include a parent or guardian aged 18+. You can’t add additional team members to a team of 5. In this case, you must create another team with at least one adult aged 18+. This is required to ensure the safety of all kids on course.

Guardians/parents registered in the 5KM event do not need to pay again to participate in the Creepy Mile, but will need to REGISTER IN THE 5KM FIRST in order to check off their name as a team member when registering for the Creepy Mile.

Children under the age of 2 on race day are free, but must be registered for insurance/safety purposes. They will receive a race bib, which needs to be visible on child or stroller for entrance into indoor facility.

The minimum age to participate in the 5KM event is 7. Children ages 7-11 must be accompanied by an adult also registered in the 5KM event. Children ages 7-11 will not be able to register without a paid adult registrant. For children ages 12 and up we ask that parents use their own discretion; the trails are dark and children are not under our supervision on the course.

Refund / Transfer Policy

We do not issue refunds for any reason. This includes pregnancy, illness, injury, work commitments, death in the family, etc.

If you are unable to attend, we will honour a transfer to another participant, or a deferral to the 2019 event, FOR REQUESTS RECEIVED BEFORE MIDNIGHT ON OCTOBER 11, 2018. Absolutely no transfers or deferrals will be issued after this date. We appreciate your understanding.

For assistance transferring your registration to another participant email support@raceroster.com.

For deferrals please email info@trekortreat.ca